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Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information, and are covered in the following sections: 

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  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • How to complain

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Contact details

 

In order to contact me, this can be done either through the Contact page or with the following email address:

 

oszy.era@gmail.com

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What information we collect, use, and why

 

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details, such as your first and last name, email address and phone number

  • Addresses when a painting is being purchased, so that this can be delivered.

  • Payment details (including card or bank information for transfers and direct debits) when a painting is being purchased. This information is used through a third-party provider such as, but not limited to, Google Pay, PayPal, Wix Payments, etc.)

 

We collect or use the following information for service updates or marketing purposes:

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  • Names and contact details, such as your first and last name, email address and phone number

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We collect or use the following personal information for dealing with queries, complaints or claims:

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  • Names and contact details, such as your first and last name, email address and phone number

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Lawful bases and data protection rights

 

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data​

 

Our lawful bases for collecting or using personal information to provide services and goods are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone.

    Our legitimate interests are:

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  • By collecting this information, it is of legitimate interest as it allows us to provide you with updates and deals.

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Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

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Where we get personal information from

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  • Directly from you when either filling out the fields on the Contact page, or when purchasing a painting from Art by Erika Sharp.

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How long we keep information

 

  • We keep customer information for 6 months after your last purchase or interaction.

  • After 6 months, all of your personal data will be deleted or anonymized to protect your privacy.

  • We may retain certain information longer than 6 months if required for legal or business purposes, such as tax or accounting obligations.

  • To withdraw your information, simply navigate to the Contact page and fill out the form explaining your request for withdrawal. It is important to specify whether you want your information deleted, or if it is just a withdrawal from any marketing from Art by Erika Sharp.

  • We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

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Children's Data


Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you believe that we have unintentionally collected personal data from a child under 13, please contact us immediately so we can take the necessary steps to delete the data.

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If it is discovered that we have collected personal data from a child under 13 without verifiable parental consent, we will take immediate steps to delete that data.

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How to complain

 

If you have any concerns about our use of your personal data, you can make a complaint to me using the Contact page or the details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:       

    

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Last updated

 

10 February 2025

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